Knowledgebase

Many Clients confuse changing a domain's nameservers with transferring a domain

Changing your Domain Nameservers

If you have purchased a domain name from another registrar other than D9, you may wish to change the nameservers to point to the D9 Hosting nameservers so that you can host your domain with us. Changing your nameservers will not cost you anything, it is free. You will continue to pay your current registrar every year for renewal of your domain name and you will pay us periodically for renewal of your hosting. If your domain was purchased from another registrar, you will not be able to see this domain in the Domain section in your Client Area. Only domain names purchased from D9 can be viewed in your Client Area under Domains.

Transferring your Domain Name

If you `transfer' your domain name, this means that you are changing domain registrars. You will be changing your registrar from whom you initially purchased your domain, to our registrar. There is a charge for this of $9.99, however, you will also be adding a further year onto the term of the domain. (.co.uk domain transfer, however, are free, and no additional term is added)

Transferring a domain name means that you will then be paying D9 every year for renewal of your domain name.

If you wish to transfer your domain name to D9 Hosting, please ensure that you see the following instructions

http://d9clients.com/knowledgebase/33/How-Can-I-Transfer-My-Domain-To-D9.html

IMPORTANT

Please Note: We strongly advise you to start the transfer process at least 4 weeks before your domain is due for renewal with the current registrar. Transfers can take any thing from a few days to a couple of weeks to complete, depending on the losing registrar. DO NOT try and transfer your domain on the day of renewal as the transfer will not go through.

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